Everyones time is valuable, including ours.
Your appointments are very important to us, they are reserved especially for you, we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
Please understand that when you do not show or cancel your appointment last minute, we miss the opportunity to fill the appointment time, and our clients on our waiting list miss the opportunity to receive services. Since the services are reserved especially for you, a cancellation fee will apply.
Our appointments are confirmed in advance because we know how easy it is to forget an appointment that may have been booked months ago.
Less than 24hr notice will result in a charge equal to 50% of the reserved service amount.
No shows will be charged 100% of the service amount.
Repeat cancellations will be required to prepay their for their appointments.
The cancellation policy allows us the time to notify our standby clients of any availability, also keeping our schedule full, better serving everyone!